Help & Support
We're here to help you get the most out of Galaxy Fishing
Frequently Asked Questions
How do I create an account?
Once Galaxy Fishing launches on the App Store, open the app and tap "Sign Up." You'll need an email address and password. After that, complete your fishing profile to get personalized recommendations.
Is Galaxy Fishing free?
Galaxy Fishing includes free features. If paid plans are available, the app and its App Store listing will show the current plan names, included features, price, and renewal period before you subscribe.
How accurate is the fishing forecast?
Our fishing forecast combines current and forecast weather, barometric pressure, solunar tables, tide predictions where available, and catch data to calculate a fishing score. Conditions and source data can change, so treat the score as planning guidance rather than a guarantee.
How does marine navigation work?
Marine route guidance is not included in the initial public release. Use official charts, notices, and your own judgment for navigation and boating safety.
Can I use the app offline?
Fresh conditions and account synchronization require an internet connection. Plus and Pro can save selected NOAA chart areas from the map before a trip. Check the download result for missing tiles; Apple base maps and fresh weather are not included in that download. Use official charts and your own judgment for navigation.
How do I cancel my subscription?
Subscriptions are managed through the Apple App Store. Go to Settings on your iPhone → tap your name → Subscriptions → Galaxy Fishing → Cancel Subscription. You'll retain access until the end of your current billing period.
How do I delete my account?
In the app, go to Profile → Settings → Account → Delete Account. After the app confirms deletion, your account and associated content are no longer active or accessible. Deleted catch photos may remain in our storage provider's inaccessible recovery state for up to seven days before permanent deletion. This action cannot be undone in the app.
Who can see my catch logs?
New catch logs default to Shared so they can appear in the community feed. Select Private when logging or editing a catch to keep it from other anglers. Shared catches do not reveal your exact coordinates, private notes, email address, or account identifier. Shared photos are reviewed before other anglers can see them. You can report a shared catch or block its author from the community feed. Contact Support to appeal a photo review decision.
Which devices are supported?
The initial release is designed for iPhone running iOS 17.0 or later.
How do I report a bug?
Use the contact form on this page or email us at support@galaxyfishing.com with a description of the issue, your device model, and iOS version. Screenshots are always helpful!
Contact Support
Can't find what you're looking for? Send us a message.
Or reach us directly:
support@galaxyfishing.com